Return & Refund Policy

Thank you for shopping at The Miniature Bottle Shop.

If you are not entirely satisfied with your purchase please contact us at theminiaturebottleshop@gmail.com.

Damages

In the unlikely event that your order is damaged while in transit we aim to rectify this as efficiently and as quickly as possible. Please send images of the damaged goods and we will organise the delivery of the replacement products along with uplift of the damaged items. 

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund through your original method of payment. You will receive the credit depending on your card issuer's policies. 

Shipping

You will be responsible for paying for the shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we have organised the uplift.